Privacy Policy
Effective Date: [Insert Date]
Company: VIBI, LLC
1. Introduction
VIBI, LLC (“VIBI,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our clients and website visitors.
As a web design and development firm, we often handle sensitive business information. Our policy is built on a strict principle:
we do not sell, rent, or unnecessarily share your data—ever.
This Privacy Policy explains how we collect, use, and protect information from:
- Clients
- Website visitors
- Individuals submitting information through our contact forms
2. Information We Collect
2.1 Information You Provide
We collect information you voluntarily submit, including:
- Name
- Email address
- Phone number
- Company name
- Project details or inquiries
2.2 Client Project Data
For clients, we may securely handle:
- Website content and media
- Branding assets
- Login credentials (hosting, CMS, domains)
- Analytics and performance data
2.3 Automatically Collected Data
We may collect limited technical data such as:
- IP address
- Browser and device type
- Pages visited and session behavior
3. Tools and Services We Use
To deliver our services efficiently, we use trusted third-party tools. These tools only receive the minimum data necessary to perform their function.
Analytics
We may use Google Analytics to understand website traffic and improve user experience.
- Data is anonymized where possible
- Used strictly for performance insights, not advertising resale
Customer Relationship Management (CRM)
We may use HubSpot or Zoho CRM to manage client communications and inquiries.
- Stores contact form submissions and client interactions
- Access is restricted to authorized personnel only
Website Hosting & Infrastructure
Client websites or our own may be hosted on platforms such as:
- Amazon Web Services
- DigitalOcean
- GoDaddy
These providers maintain their own security standards and compliance measures.
Content Management Systems (CMS)
We commonly build websites using platforms like:
- WordPress
- Webflow
Client data within these systems is controlled and managed per project requirements.
Communication Tools
We may communicate using services such as:
- Google Workspace
- Slack
4. How We Use Information
We use information solely to:
- Respond to inquiries and contact form submissions
- Communicate with clients
- Design, develop, and maintain websites
- Improve our services and website performance
- Ensure security and prevent unauthorized access
We do not sell your information or use it for unrelated marketing.
5. Data Sharing and Disclosure
We maintain a strict no-sale, no-rent policy for personal data.
We only share data when absolutely necessary:
- With the tools listed above to deliver services
- With vendors required to complete a project (e.g., hosting providers)
- When legally required
All partners are selected based on their commitment to data security.
6. Data Security
We take data protection seriously and implement safeguards such as:
- Encrypted credential storage when possible
- Secure transfer of sensitive data
- Access controls limiting who can view client information
- Regular updates to software and systems
While no system is completely immune to risk, we actively work to minimize exposure and protect your data.
7. Data Retention
We retain data only as long as necessary to:
- Complete services
- Maintain project records
- Provide ongoing support
You may request deletion of your data at any time, subject to legal or contractual obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access the data we hold about you
- Request corrections
- Request deletion
To make a request, contact us using the details below.
9. Cookies and Tracking
We may use cookies and analytics tools (such as Google Analytics) to:
- Understand user behavior
- Improve website functionality
You can disable cookies through your browser settings.
10. Third-Party Links
Our website may link to external websites. We are not responsible for their privacy practices.
11. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be reflected with a new effective date.
13. Contact Information
VIBI, LLC
[Insert Business Address]
[Insert Email Address]
[Insert Phone Number]